Who We Are
jj7j operates the gaming platform accessible at jj7j.ws. When you create an account, place a bet, or contact our support team, you are sharing information with jj7j. This Privacy Policy explains exactly what we collect, why we collect it, and how you can control it.
Our platform is designed for adult players in Bangladesh. If you have questions about this policy at any point, write to us at [email protected] and our team will respond within 48 hours.
Information We Collect
We collect information in three main ways: directly from you during registration and use, automatically through your device, and from payment processors when you deposit or withdraw funds.
Account registration data
When you sign up on jj7j, we ask for your full name, date of birth, email address, phone number, and a username of your choice. This is the minimum set of details needed to open and verify your account.
Identity verification (KYC)
Before your first withdrawal, jj7j requires you to complete identity verification. Accepted documents are a National ID Card (NID), Passport, or Driving Licence. Our KYC review takes up to 12 hours. Document images are processed securely and not stored longer than required by applicable regulations.
Payment information
When you deposit via bKash, Nagad, Rocket, Upay, or Bank Transfer, we receive a transaction reference and your registered mobile number or account identifier. We do not store full card numbers or bKash PINs — those stay with the payment provider.
Technical and device data
Our servers automatically log your IP address, browser type, device model, operating system, and the pages you visit on jj7j. This data helps us detect fraud, fix bugs, and improve the app experience.
| Category | Examples | Purpose |
|---|---|---|
| Account details | Name, email, phone, DOB | Account creation and identity |
| KYC documents | NID, Passport, Driving Licence | Legal compliance, withdrawal approval |
| Payment records | Transaction reference, amount, method | Deposits, withdrawals, dispute resolution |
| Device and usage logs | IP address, browser, session duration | Fraud prevention, platform security |
| Communications | Live Chat transcripts, emails | Customer support and quality review |
How We Use Your Information
Every piece of data jj7j holds has a specific purpose. We do not use your information for anything outside what is listed below.
- Running your account: processing deposits and withdrawals, crediting bonuses, and keeping your balance accurate.
- Verifying identity: confirming you are over 18 and the rightful account holder before releasing funds.
- Preventing fraud: detecting unusual login patterns, multiple accounts from one device, or suspicious betting activity.
- Customer support: resolving issues via our 24/7 Live Chat or email. Support agents can see your account history but cannot see your password or full payment credentials.
- Responsible gaming: identifying signs of problem gambling and enforcing deposit limits or account restrictions where needed.
- Service improvement: analysing aggregate usage data to decide which games to add, how to optimise the jj7j app, and where to fix technical issues.
- Legal obligations: retaining transaction records as required by applicable financial regulations in Bangladesh.
Sharing With Third Parties
jj7j does not sell, rent, or trade your personal data. We share information only in the following limited circumstances.
Payment processors
To complete a bKash, Nagad, Rocket, Upay, or Bank Transfer transaction, we pass the minimum required data to that payment provider. Each provider has its own privacy policy and is independently responsible for data it holds.
Game providers
Providers such as PG Soft, Playtech, JILI, Pragmatic Play, JDB, and FA Chai receive a session token when you launch a game. They do not receive your name, phone number, or payment details — only an anonymised player identifier.
Legal and safety requests
If a Bangladeshi court, regulator, or law enforcement authority issues a valid legal request, jj7j will comply and disclose the minimum data required. We will notify you of such a request where legally permitted to do so.
Business transfers
If jj7j is acquired by or merges with another entity, your data may be transferred as part of that transaction. You will be notified by email before any such transfer takes effect and given the option to close your account.
Cookies and Tracking
The jj7j website uses cookies to keep you logged in between sessions, remember your language and display preferences, and measure which pages are most visited. We do not use third-party advertising cookies or tracking pixels from social media networks.
Types of cookies we use
- Session cookies: expire when you close your browser; they keep you authenticated during a single visit.
- Preference cookies: stored for 30 days; they remember settings like your chosen language and time zone.
- Analytics cookies: stored for up to 12 months; they count page visits and measure load times so we can improve performance.
You can disable cookies in your browser settings. Note that disabling session cookies will require you to log in every time you visit jj7j.
How Long We Keep It
We keep your account data for as long as your account is active. If you close your account, we retain transaction records and KYC documents for five years to meet financial regulation requirements. After that period, all personal data is securely deleted or anonymised.
Live Chat transcripts and support emails are kept for 24 months, then permanently deleted. Device and usage logs are retained for six months.
Your Rights
As a jj7j player, you have the following rights over your personal data. To exercise any of them, email [email protected] with your registered account email and a brief description of your request.
- Access: request a copy of all personal data jj7j holds about you.
- Correction: ask us to update inaccurate or outdated information in your account.
- Deletion: request that we delete your account and associated data, subject to legal retention requirements.
- Restriction: ask us to pause processing your data while a correction or deletion request is being reviewed.
- Objection: object to jj7j using your data for a particular purpose, such as analytics.
- Portability: receive your account data in a structured, machine-readable format so you can transfer it to another service.
We aim to respond to all data requests within 14 days. Complex requests may take up to 30 days; we will inform you if this applies to your case.
Keeping Your Data Secure
jj7j uses SSL encryption on all pages and API connections. Account passwords are stored as salted hashes — even our own team cannot read your password. Sensitive KYC documents are stored in an encrypted file system with access limited to the compliance team.
We run regular security audits and vulnerability scans. If a data breach ever affects your account, we will notify you by email within 72 hours and explain what data was involved and what steps we are taking.
You can help keep your account safe by using a strong, unique password, enabling two-factor authentication in your account settings, and never sharing your login details with anyone — including anyone claiming to be jj7j support staff.
Players Under 18
jj7j is strictly for adults aged 18 and over. We do not knowingly collect any data from anyone under 18. During KYC verification, we confirm date of birth using official identity documents. If we discover that a minor has created an account, we will immediately freeze the account, refund any remaining balance, and permanently delete the account data.
If you believe a minor is using jj7j, please contact us immediately at [email protected].
Changes to This Policy
When we make a significant change to this Privacy Policy, we will post a notice on the jj7j homepage for at least 14 days before the change takes effect. We will also send a notification to your registered email address.
Minor clarifications or corrections — such as fixing a typo or updating a contact email — will be made without notice, but the "Last updated" date at the top of this page will always reflect the most recent revision.
Continuing to use jj7j after the effective date of any change means you accept the updated policy. If you do not agree, you may close your account before the effective date.
How to Reach Us
For any privacy-related question, data access request, or complaint, contact the jj7j privacy team directly:
- Email: [email protected]
- Live Chat: available 24/7 from within your jj7j account (look for the chat icon in the bottom corner after logging in)
- Response time: within 48 hours for general queries; within 14 days for formal data requests
Please include your registered email address in any privacy request so we can verify your identity before accessing or modifying your account data.